Shipping & Returns

Shipping

We offer the following 2 shipping options:

1) Two (2) working days delivery time: Flat rate of 9 SGD if you are not in such a big hurry,

2) Free delivery: If you like our products a lot (and we do hope so!) and you place an order of over 120 SGD total value, then we offer free delivery!

Returns

  • In the event of a major fault or failure, please contact us at info@greekgourmet.sg within 5 (five) days of receipt of your product. We will try resolve any dispute in good will.. When you return a Product to us (for instance, because you claim that the Product is defective), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. If you have requested a refund we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible. Alcoholic products cannot be returned or refunded.
  • Products returned by you because of a defect will be refunded in full after delivery costs have been deducted. You may also ask for a replacement. In that case delivery cost is covered by us.
  • A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in full.